Printing in Ongoing

Table of contents

Introduction

Ongoing can generate several different kinds of documents, including:

Note that transport labels are a special case. These are not generated by Ongoing. They must always be generated by an external system, such as Unifaun or Shipcloud. In some cases Ongoing can trigger a printout of transport labels, see Printing transport labels via an external system.

Printing documents generated by Ongoing

If the document is generated directly by Ongoing, then there are two ways of actually printing it.

Printing via PDF

This is the most basic method. Ongoing does not have any direct communication with the printer:

The problem with this method is the additional step required to open the PDF in an external program. This can become very time-consuming if you have many printouts to do.

Generating a PDF from Ongoing generally works like this:

The below example shows how you would print an article label for article number 1005:

Printing via the Ongoing Printer Service

It is possible for Ongoing to trigger a printout directly on a printer at your location, without forcing the user to open another program. For this to work, you need to have a server at your location which has access to the printers. On this server you also need to install the "Ongoing Printer Service", which we will supply to you.

We have a guide detailing how to install the Ongoing Printer Service on your server.

Using this method, this is what happens when an automatic printout is triggered:

Please contact us if you are interested in this method. We will help you with the installation of the Ongoing Printer Service, and also discuss exactly how these automatic printouts can be triggered. They can be triggered from a hand-held unit, so that e.g. when an order has been fully picked then the system automatically prints a delivery note for the order.

Printing transport labels via an external system

As mentioned in the introduction, transport labels are a special case. Ongoing does not generate them, and therefore can't print them directly. However, in certain cases it is still possible for Ongoing to trigger a printout of such labels.

The external system handles the printing

Certain transport systems (such as Unifaun) have functionality which enables Ongoing to ask them to print the label at your location. What happens is:

Exactly how this automatic printout is handled is up to the external system.

The external system returns a PDF to Ongoing

Other transport systems (such as shipcloud) can return the transport label immediately to Ongoing, as a PDF. This means that the following flow is possible: