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Integration between Ongoing Warehouse and BigCommerce

BigCommerce is an American eCommerce platform provider.

Features

The integration contains the following processes and features. The processes can be independently switched on or off.

Article registry

The article registry is automatically pulled from the shop to Ongoing Warehouse.

Orders

Orders are automatically pulled from the shop to Ongoing Warehouse. When an order has been handled, it is reported back to the shop, with tracking information.

Stock balance updates

Ongoing manages the stock balances and continuously synchronizes these with BigCommerce.

Default settings and considerations

The following needs to be considered before Ongoing Warehouse can activate the integration.

  1. Synchronization interval.
    Default: Every 15 minutes. It is usually a suitable balance between responsiveness and band-width usage.
  2. Stock balance updates. Should the available quantity be written to BigCommerce from the WMS?
    Default: No.
  3. Does the article registry contain variants? This will require special handling by Ongoing.
  4. Which status should an order have for it to be pulled from BigCommerce to Ongoing?
    Default: "Awaiting Fulfillment".
  5. Which status should an order be updated to after it has been pulled from BigCommerce to Ongoing?
    Default: "Awaiting Shipment".
  6. After an order has been handled by the warehouse, which status should it receive in BigCommerce?
    Default: "Shipped".

Preparations

To be able to activate the integration, Ongoing Warehouse needs the following from BigCommerce: