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Integration between Ongoing Warehouse and 24SevenOffice

Focus on your core business and outsource your fulfillment process to an Ongoing Warehouse-powered third-party logistics provider. Ongoing Warehouse has made that easily achievable by developing an integration between 24SevenOfice and Ongoing Warehouse WMS. The integration provides the required functionality to make the logistics information flow seamlessly.

Features

The integration contains the following processes. They can be independently switched on or off.

Article registry

Ongoing Warehouse pulls article registry updates from 24SevenOffice. The information fields which are transferred are:

Stock balance updates

Ongoing Warehouse writes the stock quantity to 24SevenOffice if the stock levels between the systems differ. This makes sure that you always have accurate stock levels and that you do not sell anything that is out of stock.

Sales orders

Ongoing Warehouse pulls all confirmed sales orders (invoices) from 24SevenOffice to Ongoing Warehouse. The information fields which are transferred are:

All normal order lines are pulled. For order lines Ongoing Warehouse transfers the following information:

Ongoing Warehouse updates the order status in 24SevenOffice to "Sent" when the order has been shipped.

There is an option to update status in 24SevenOffice when an order has been imported to Ongoing Warehouse. This option is switched off by default.

Supplier registry

This setting is switched off by default. When it is activated, Ongoing Warehouse pulls information about the suppliers (companies) when they are updated in 24SevenOffice.

Default settings and considerations

The following needs to be considered before Ongoing Warehouse can activate the integration.
  1. Synchronization interval.
    Default: Every 15 minutes. It is usually a suitable balance between responsiveness and band-width usage.
  2. Do you have variations of the same article in the ERP system? E.g. different colors, sizes and packaging.
    Default: No.
  3. Which status should sales orders have in order to be pulled to the WMS?
    Default: Confirmed.
  4. Should fulfilled orders be notified to the ERP?
    Default: Yes. If the answer is yes answer the following questions:
    1. When should orders be reported to the ERP?
      Default: When the sent button is pressed in the WMS.
    2. Which status should the fulfilled orders be updated to?
      Default: Sent.
  5. Should status on orders in the ERP system be updated when they are imported?
    Default: No.
  6. Should rest orders (also known as back orders) be created in 24SevenOffice if orders can not be fully picked in the WMS?
    Default: No.

Preparations

For Ongoing Warehouse to be able to activate the integration this information is needed from the customer: