Table of contents
- Printing documents generated by Ongoing
- Printing transport labels via an external system
Ongoing can generate several different kinds of documents, including:
- Delivery notes
- Receipt notes
- Pallet labels
- Article labels
- Customs proformas
Printing documents generated by Ongoing
If the document is generated directly by Ongoing, then there are two ways of actually printing it.
Printing via PDF
This is the most basic method. Ongoing does not have any direct communication with the printer:
- Ongoing generates a PDF.
- The user downloads the PDF and opens it locally in Chrome, or Adobe Acrobat, or another PDF reader.
- The user prints the document from the PDF reader.
Generating a PDF from Ongoing generally works like this:
- You mark the objects (e.g articles or orders) which you want to print.
- You press the name of the document you want to print.
- Ongoing generates a PDF which is opened by your browser.
Printing via the Ongoing Printer Service
It is possible for Ongoing to trigger a printout directly on a printer at your location, without forcing the user to open another program. For this to work, you need to have a server at your location which has access to the printers. On this server you also need to install the "Ongoing Printer Service", which we will supply to you.
We have a guide detailing how to install the Ongoing Printer Service on your server.
Using this method, this is what happens when an automatic printout is triggered:
- Ongoing generates a PDF.
- This PDF is automatically sent to the print service.
- The print service sends the PDF to a printer at your location.
Printing transport labels via an external system
As mentioned in the introduction, transport labels are a special case. Ongoing does not generate them, and therefore can't print them directly. However, in certain cases it is still possible for Ongoing to trigger a printout of such labels if you have an integration with a transport system.
The external system handles the printing
Certain transport systems (such as Unifaun) have functionality which enables Ongoing to ask them to print the label at your location. What happens is:
- Ongoing asks the external system to create a transport booking and also to print the labels at the same time.
- The external system prints the label at your location.
The external system returns a PDF to Ongoing
Other transport systems (such as shipcloud) can return the transport label immediately to Ongoing, as a PDF. This means that the following flow is possible:
- Ongoing asks the external system to create a transport booking.
- The external system returns the PDF label to Ongoing.
- Ongoing saves the PDF, so that you can print it manually. Alternatively, we can trigger an automatic printout if you have the Ongoing Printer Service.