Integration between Ongoing WMS and Mimir

Mimir is a full helpdesk-system, and an AI chatbot combined into one advanced AI agent. Mimir's goal is to handle as much of the repetitive inquiries as possible, while maintaining customer satisfaction, and in some cases increase it due to fast response times. By integrating Mimir with Ongoing WMS, Mimir is able to do actions throughout your entire tech stack, and to actually do actions on behalf of your customer, end-to-end.

Mimir has built and maintains the integration with Ongoing WMS, and it works equally well for brands using logistics providers (3PL) or brands running their own warehouse.

Getting started

Learn more at Mimir, and book a demo to get started.

Features of the integration

With the integration, Mimir can do things like:

• Track orders with more detail than only through the ecommerce platform.
• Cancel an order, by checking the status, making sure the order isn't being picked (or already picked, or sent), and doing so in all necessary systems.
• Change the shipping address of an order, with the same safeguards as above.
• Check if a specific product is in stock. Useful for certain workflows.

Companies using this integration

The following companies are using the integration with Mimir: