Manuals and guides for Ongoing WMS

Introduction for administrators

Have you decided to run Ongoing WMS in your warehouse? We have written an article about the high-level considerations you should think about before starting:

Implementing Ongoing WMS in your warehouse

We have also prepared a series of hands-on tutorials which will take you through the basics of the system from start to end. If you follow these tutorials, you will be able to take a completely fresh Ongoing WMS, set it up to according to how your warehouse looks, and start receiving and shipping goods.

3PL's customers

Are you a customer of a third-party logistics provider which uses Ongoing WMS? We have prepared some materials for you.

3PL's customer manual - a manual intended for the customers of logistics providers.
The benefits of using Ongoing WMS - read about the benefits of letting a 3PL provider handle your logistics using Ongoing WMS.
Reseller logins - restrict access to one customer within one goods owner

Security

Security for users in Ongoing WMS - How to make sure that no unauthorized persons get access to Ongoing WMS.
Connect an identity provider (IdP) to Ongoing WMS - How to integrate Ongoing WMS with identity providers such as Microsoft Entra ID to provide SSO (single sign-on) or user provisioning.

Shipping platforms

An important part of most warehouses' use of Ongoing WMS, is an integration with a separate shipping platform. This system deals with transport labels and the communication with carriers. We have prepared a series of articles on this subject.

Introduction to shipping platforms - Learn more about how to streamline your transports using an integration between Ongoing WMS and a shipping platform.
Adding an integration with a shipping platform - How to add an integration with a shipping platform to Ongoing WMS.
Configure transporters - Learn how to add new transporters in Ongoing WMS so they can be used in an integration with a shipping platform.
Using the shipping platform integration - When the integration has been set up, you are ready to begin using it.
Tracking a delivery - Find tracking information for your deliveries in Ongoing WMS.

Advanced topics

Transporter assignment - It is possible to have the system automatically select a transporter for orders, given a set of rules which you maintain.
Customs documents - Are you going to need customs documents to ship your orders?

Order handling

Picking multiple orders at the same time - Improve your warehouse's productivity by picking multiple orders at the same time.
Partial deliveries - If you don't have enough stock to fulfil an entire order, you can deliver parts of it.
Statuses - Learn about the statuses of orders, purchase orders and production orders.
Order pickability - Tell immediately whether an order can be picked or not.
Warehouse assignment - If you are running several warehouses in one instance of Ongoing WMS, you can automatically route orders to the correct warehouse.
Consolidate orders - Learn more about how to send orders together.
Automated processes - Automate administrative tasks to save time and resources.
Order packing and waybill rows - How to add information about how an order is packed (waybill rows)
Personal data features - Learn how Ongoing WMS can help you stay compliant with GDPR and other privacy regulations

Purchase orders

Creating purchase orders - A guide to creating purchase orders and the existing support functionality built into Ongoing WMS.
Correcting an item which been received by mistake - Did you receive the wrong quantity into Ongoing WMS? Learn how to correct it.
Supplier logins - Invite your suppliers to Ongoing WMS.

Statistics

Statistics and KPI - Ongoing WMS provides statistics for all transactions. Use them to create KPIs and improve your business.
Time statistics - Overview statistics about time spent in different processes for various goods owners.

Articles

Article materials for sustainability reporting - If you need to report detailed data on what materials (plastics, aluminium, etc) your articles contains, this can be done in Ongoing WMS.
ABC classification - Learn how use ABC classification of articles in Ongoing WMS to identify the most important articles.
Dangerous Goods (ADR, UN) - If you need to add dangerous goods information (ADR, UN) to articles, this can be done in Ongoing WMS.

Stock and inventory

Batch and serial numbers - Do you need to store batch, expiry dates and serial numbers for the goods in your warehouse? Learn more about it here.
GS1 - Do you need to scan and generate GS1 barcodes? Learn more about it here.
HIBC - Do you need to scan HIBC barcodes? Learn more here.
Refill orders - Description of refill orders and a short guide on how to use them to refill your picking locations.
Inventory adjustments - Mistakes will happen during picking and receiving - learn how to correct them.
Inventory tasks - A systematic way of taking stock of your entire warehouse, or a part of the warehouse.
Control of goods - Learn more about how to set up processes for control of goods.
Stock value - Learn more about stock value and how it is calculated.
BEAst Labels - Do you need to generate BEAst labels? Learn more here.
Packaging stock - How to keep track of your packaging materials using Ongoing WMS.

Warehouses

Warehouse map - The warehouse map gives you visual representation of each location in your warehouse.
Multiple warehouses - How to work with multiple warehouses in Ongoing WMS.
Warehouses areas - How to use warehouse areas WMS to designate which goods owners can use which parts of your warehouse.

Invoices

3PL invoicing - Ongoing WMS has a powerful invoicing system which allows warehouses to accurately charge their customers.

Returns

Introduction to returns in Ongoing WMS - Get an overview about the different ways of working with returns in Ongoing WMS.
Customer returns in B2C - Learn how to handle customer order returns which are sent to the warehouse.
Advised customer returns in B2C - Learn how to work with integrated return merchandise authorization (RMA). Manually or using integrated returns management systems.

Integrations

Integration with e-commerce platform or ERP systems - Learn more about how to streamline your work using an integration between Ongoing WMS and a webshop or ERP system.
Setting up an integration to a e-commerce platform or ERP system - Some integrations can be set up by the administrator of Ongoing WMS.
Manually trigger order actions for an integration - Learn how to manually trigger a resync for a specific order from an integration, useful after fixing errors.
Connecting several systems to the same goods owner - There are some special considerations if you want to connect several different systems to the same goods owner in Ongoing WMS.

Printing

Printing in Ongoing WMS - Various kinds of documents and labels can be printed from Ongoing WMS.
Automatic printing - Description of and a short guide on how to install the Ongoing Printer Service, which allows Ongoing WMS to automatically trigger printouts in your warehouse.
Troubleshooting automatic printing - Troubleshooting guide for automatic printing, along with frequently asked questions.
Printer hardware - A guide for selecting hardware for printing labels and other documents.

Kits and production articles

Kit articles - Learn how to define kit articles, that is, articles which are composed of other articles.
Production - Ongoing WMS has a production module which can be used to produce new items.