Using an integration with a shipping platform
Table of contents
Introduction
Ongoing WMS is most often used integrated with a shipping platform or directly integrated to carriers such as PostNord or Bring. As a customer of a 3PL, which uses Ongoing WMS, or as customer support in a company which uses Ongoing WMS for their own Logistics, you can use Ongoing WMS to track your deliveries. When signing in to a customer login the tracking information will be accessible to you. This tracking information generally consists of:
- A waybill number for the whole delivery.
- An URL to the carrier's website to track the parcel using waybill number.
- A parcel number for each of the individual parcels (pallet items in Ongoing WMS).
- An URL to the carrier's website to track the parcels for each of the individual parcels (pallet items in Ongoing WMS).
Depending on transporter one or the other number might not be provided.
If you also book a return delivery through Ongoing WMS, you will get another set of the same data but marked as return.
Locate the tracking information for an order
Under Order => Order list you locate your order and press the select icon (arrow down). The order view is expanded. To the right of the view under Order info you will find the information.
Locate the tracking information for a shipment
If you consolidate several orders into one shipment in Ongoing WMS you will find the tracking information on the shipment. Under Order => Shipment list you locate your shipment and press the select icon (arrow down). The shipment view is expanded. To the right of the view under Info you will find the information.
Next step
Now when you know how to use the carrier integrations you maybe want to learn more about how to further automate your setup. Read more about how to automatically assign transporters to your orders. Or learn more about how to work with customs.