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Integration between Ongoing WMS and SendGrid

SendGrid is a cloud-based email delivery platform that helps businesses send transactional and marketing emails. By integrating SendGrid with Ongoing WMS, you can enhance your automatic emails with additional features such as advanced analytics, enhanced deliverability options, and enterprise-grade email infrastructure.

This integration provides an alternative email delivery method that works alongside Ongoing WMS's built-in email system. You can choose SendGrid for specific automatic emails where you want to leverage its specialized email delivery features, detailed tracking capabilities, and scalable infrastructure.

Getting started

To set up the SendGrid integration, you'll need:

  1. A SendGrid account - Sign up at sendgrid.com if you don't already have one
  2. An API key from your SendGrid account with mail sending permissions
  3. Administrator access to your Ongoing WMS system

Setting up the integration

In your SendGrid dashboard:

  1. Navigate to Settings ⇒ API Keys
  2. Click Create API Key
  3. Choose Full Access or Custom Access and grant Mail Send permissions
  4. Save and copy the generated API key (you won't be able to see it again)

In your Ongoing WMS system:

  1. Go to Administration ⇒ Integration ⇒ Integrations
  2. Click Add new integration
  3. Select SendGrid from the integration type dropdown
  4. Enter your SendGrid API key in the designated field
  5. Configure the sender email address (this should be verified in your SendGrid account)
  6. Click Create to complete the setup

Configuring automatic emails

Once the SendGrid integration is set up, you can configure it to be used with your automatic emails:

For new automatic emails:

  1. Go to Administration ⇒ Integration ⇒ Email dispatches
  2. Click Create new email dispatch
  3. Select your desired email type (e.g., stock balance notifications, order reports)
  4. In the email settings, select SendGrid as the email provider
  5. Complete the rest of the configuration as usual
  6. Click Create

For existing automatic emails:

  1. Go to Administration ⇒ Integration ⇒ Email dispatches
  2. Find the automatic email you want to update
  3. Click Edit
  4. Change the email provider to SendGrid
  5. Click Save

Note: You can use both email systems simultaneously - choose SendGrid for emails where you want its specialized features, and use the standard Ongoing email system for others, depending on your specific requirements.

Features and benefits

The SendGrid integration allows Ongoing WMS to send automatic emails through SendGrid's specialized email delivery service, providing additional features and enhanced capabilities. This integration works seamlessly with all types of automatic emails available in Ongoing WMS, including stock balance notifications, order reports, and inventory alerts.

SendGrid provides several enhanced features for your automatic emails:

Enhanced Deliverability

  • Professional email infrastructure with higher delivery success rates
  • Advanced reputation management
  • Compliance with email authentication protocols (SPF, DKIM, DMARC)
  • Global delivery optimization

Professional Email Management

  • Branded sender addresses
  • Consistent email formatting
  • Reliable delivery timing
  • Enterprise-grade email infrastructure

Analytics and Tracking

  • Detailed delivery reports and statistics
  • Real-time email activity monitoring
  • Bounce and unsubscribe management
  • Open and click tracking capabilities

Scalability

  • Handle high-volume email sending
  • Automatic scaling during peak periods
  • Redundant infrastructure for maximum reliability
  • Support for growing business needs
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