Integration between Ongoing WMS and Shipmondo
Shipmondo is a cloud-based delivery management system. Integrating Shipmondo and Ongoing WMS enables you to automate the shipment creation and label printing process across multiple carriers. With Ongoing WMS as your Warehouse Management System you'll be able to pick and pack with greatly improved efficiency. You can minimize your errors by utilizing scanning and also keeping full control over your inventory levels.
Get started with a trial version of Ongoing WMS today and integrate with Shipmondo!
Features
Make transport bookings directly from Ongoing WMS
You can create a shipment in Shipmondo based on an order in Ongoing WMS. All information about the shipment (address, number of packages etc.) can be entered into Ongoing WMS, and then transferred to Shipmondo at the click of a button. A return shipment can also be created if there is a return transport service selected in Ongoing WMS.
If you are using Shipmondo's order management feature or delivery checkout, it is also possible for Ongoing WMS to create a shipment based on the Shipmondo sales order. For this to work, Ongoing WMS needs to receive a prepared shipment ID via the integration to the sales channel.
Customs information
Ongoing WMS helps minimizing manual customs work by automatically transferring the customs information to Shipmondo. This includes export reason, terms of trade and currency code on order level and quantity, country code, content, commodity code, unit value and unit weight for each picked item.
BulkSplit
Ongoing WMS supports Shipmondo's BulkSplit service for bulk shipments. Get in touch with your contact person at Ongoing for setup.
Make shipment information visible in Ongoing WMS
When the shipment in Shipmondo has been booked, Ongoing WMS will receive a response from Shipmondo which contains tracking information for the shipment.
Printing
Ongoing WMS fetches the label from Shipmondo, and printouts can be triggered from Ongoing WMS. Ongoing WMS has support for ZPL, PDF or PNG labels.
Combining this with Ongoing WMS print service creates large efficiency improvements in your packing process. Read more about printing in Ongoing WMS here.
Communication with your customer
Shipmondo offert the following functionalities to make it easier for you as a merchant to give your customers a better buying experience. Note that these features are not built in to the integration with Ongoing WMS.
With Shipmondo, you can send personalized messages and automate your communication with customers. Design customized SMS or emails, include track and trace link, and keep customers informed proactively. Determine message timing and use tags for personalization.
The personalized message not only strengthens the buying experience keeping customers updated but also signals dedicated service. Talk to your Ongoing representative if you want to use personalized notifications in your integration. By default, the standardized notifications are selected.
With a free Shipmondo account, you can set up a user-friendly return portal and create a good return experience for your customers. Customize the portal, brand it with your logo, and determine the return price.
Shipmondo Return Portal simplifies returns, letting you effortlessly manage the process. With a Return Portal your customers can fill in sender information, download return slips, and order return shipping.
Personalized message
Shipmondo Return Portal
Getting started
You will need an API key from Shipmondo to set up the integration in Ongoing WMS. Read more on Shipmondo's website about how to retrieve the API credentials.
After you have gathered this information, please see this guide on how to set up an integration between Ongoing WMS and Shipmondo.
Default setup
The order is sent to Shipmondo when the Send button is pressed in Ongoing WMS. Note that the order must be assigned a transporter service which is connected to Shipmondo.
If the shipment validates, tracking information will be returned to Ongoing WMS immediately.