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Integration between Ongoing WMS and yayloh

yayloh is a post-purchase platform built to help fashion brands turn returns into a growth engine. From return management to return prevention, yayloh brings speed, automation, and customer experience to the heart of your operations. Their service provides a seamless, branded returns process with customizable forms, tracking, and automated notifications. It helps businesses retain customers by promoting exchanges over refunds, streamlines global operations through automation and offers a wide range of tools to fit your tech stack. Nudge, their size recommendation engine powered by your return data, is designed to proactively reduce return rates and increase profitability.

yayloh has built and maintains the integration with Ongoing WMS.

Get started

  1. Create an API user for yayloh in your instance of Ongoing WMS. Instructions on how to activate access to the Ongoing API can be found here.
  2. Add yayloh’s webhook in your Ongoing WMS admin panel.
  3. You are done. Returns will now flow effortlessly between yayloh and Ongoing WMS.

See more integration details here and for more information on setting up and using the integration, please contact support@yayloh.com.

The return workflow in Ongoing WMS

  • A new return request in yayloh creates a return order in Ongoing WMS.
  • The integration lets warehouse staff scan and manage returns in Ongoing WMS as usual.
  • yayloh sends return tracking numbers to Ongoing WMS for full traceability.
  • Ongoing WMS restocking outcome imports as the inspection status into yayloh.
  • The yayloh automation can trigger the appropriate outcome i.e. refund, credit, or exchange automatically in yayloh (optional).

Companies using this integration

Some of the companies using the integration between yayloh and Ongoing WMS:

Belwrk logo
Read about logistics provider Belwrk's usage of Ongoing WMS with yayloh.
Postpac logo