Integration between Ongoing WMS and Global-e using Shopify and a supported TMS

Global-e makes it simple for merchants to sell worldwide by managing all aspects of global e-commerce trading for them. This includes getting correct tax and duty on the final price, as well as generating the necessary customs documents.

Ongoing has developed a partial integration to Global-e, currently only available for merchants selling through the Shopify platform. In addition, the Shopify merchant must use one of the following supported Transport Management Systems (TMS) that Ongoing WMS integrates to: nShift, SmartSend or Webshipper. The transport labels are generated from one of these systems, populated with the necessary information to sell cross-borders.

The partial integration to Global-e can be used by Shopify merchants either running their own warehouse, or if they have outsourced their logistics to a thirdparty logistics provider (3PL) using Ongoing WMS. Here you can read about integrating Ongoing WMS with Shopify.

Features

Data is being transferred from Global-e to orders in Shopify. Then, when the order transfers from Shopify to Ongoing WMS through the Shopify-Ongoing integration, it is populated with information about taxes, duties and freight prices. The following fields are used:

TotalPrices and SubtotalPrices:
- SubtotalPriceInclTax
- SubtotalPriceExclTax
- TotalPriceExclTax
- TotalPriceInclTax
- ShippingPriceInclTax
- ShippingPriceExclTax
- TotalTaxAmount
- FreightPrice
Global-E specific flags:
- IsDutiesPrePaid / IsDutiesGuaranteed
  - DDP
- ShippingMethodCode
- TaxCalculationRule
  - If TaxCalculationRule = FOB, then do not map freight price.

Resulting in that the appropriate information can be transferred to the TMS, for generation of correct shipping labels.

Getting started

Reach out to your contact person at Ongoing to get started with the integration. Expect a smaller project to set up the integration. If you are not yet a customer to Ongoing, start your customer journey here.