Integration between Ongoing WMS and Pango
Pango is a flexible and automated delivery checkout and return management solution; it adapts to the customers' operation to achieve a personalized delivery experience and aims to turn refunds into exchanges.
Pango is modern software powered by a fully customizable, AI-driven workflow to orchestrate their customers' processes into seamless automation while providing a world-class experience for their customers' customers. Pango is built for both e-commerce merchants and 3PLs and is trusted by brands across Europe and North America, from early-stage to growing enterprises.
With Pango and Ongoing WMS, you can be sure that your warehouse will handle returns efficiently and accurately.
Get Started
To get started with the integration, simply reach out to support@trypango.ai.
Integration workflow
- A new return request in Pango creates a return order in Ongoing WMS
- Warehouse staff scan and manage returns in Ongoing WMS
- Pango sends return tracking numbers to Ongoing WMS for traceability
- Ongoing WMS restocking outcome is imported as the inspection status into Pango
- The Pango automation can trigger the appropriate outcome, i.e. refund, credit, or release exchange order
More information about workflow using a return management system in Ongoing WMS can be found here.
Companies using this integration
Some of the companies using the integration between Pango and Ongoing WMS:
