Ongoing WMS and Ingrid integration
Ingrid Delivery Platform connects merchants, carriers, and consumers to create a better shopping experience for everyone. Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.
André Sikborn Erixon, VP of Growth at Ingrid, on the cooperation with Ongoing:
Enabling Retailers and E-commerce brands to give their customers a great delivery experience is all about competence, using the right partners and leveraging the best solutions. Working with Ongoing, their WMS and their team has always been effortless because they live up to all of those requirements but also deliver integrations and onboarding beyond competition in the industry.
Read more about the Ingrid offering on our Partner Network pages.
Features
Make transport bookings directly from Ongoing WMS
The information about a shipment can be entered (via integration or manually) into Ongoing WMS, and then transferred to Ingrid Transport at the click of a button. Once Ingrid has received all the information, a transport label can be printed in Ongoing WMS. Using Ongoing Printer Service. you can print the labels automatically on demand.
Ongoing WMS will also receive electronic tracking information from Ingrid. The order in Ongoing WMS is updated with tracking information for the whole transport booking. Additionally, existing pallet items are modified with the received tracking data, making it possible to track individual packages. Finally, if picked goods are linked to pallet items, users can effortlessly ascertain which goods correspond to specific tracking links and thereby track the item through the last mile. Click here for more information about how to track a delivery in Ongoing WMS.
Customs handling
When booking the transport, it is also possible to electronically forward customs information or printing a customs document, directly from Ongoing WMS.
Consolidate orders
You can consolidate two more more orders in Ongoing WMS onto a shipment and book it as one transport booking in Ingrid. This feature both simplifies picking, delivery and reduces your transport costs.
Read information from Ingrid's Delivery Checkout
It is possible for Ongoing WMS to read information from Ingrid's Delivery Checkout, to see which transporter and pickup point was selected for a particular order. This enables the usage of a delivery checkout from Ingrid but a Delivery Management software from another supplier.
Ingrid Returns
Ongoing WMS can integrate with Ingrid's return solution: Ingrid Returns. Read more about the integration here .
Ingrid Adobe Commerce plugin
Ingrid has a module for the eCommerce platform Adobe Commerce (former Magento) which is supported by Ongoing WMS. The module handles the conversation towards Ingrid API and rendering of the Delivery Checkout. Find out more information about the plugin on Ingrid's support website.
Ingrid Shopify app
Ongoing WMS also supports Ingrid’s Shopify app which enables customers to personalize their delivery experience at checkout. The app offers a conversion-optimized checkout, advanced order tracking, streamlined transport management, and fast store-to-door delivery. Read more about the app in the Shopify App Store.
Getting started
The following data is required to set up an integration with Ingrid:
- API key
After you have gathered this information, please see this guide on how to set up an integration between Ongoing WMS and Ingrid.