Integration between Ongoing WMS and Reversio

Reversio is a fully customizable return portal designed for modern e-commerce brands. They help companies reduce return rates, retain more revenue, and elevate the customer experience through personalized flows, smart exchange options, and powerful integrations.

Reversio has built and maintains the integration with Ongoing WMS.

Get Started

Connecting Reversio with Ongoing WMS is simple. Once the merchant provides their API key and warehouse setup, Reversio syncs order and return data directly with Ongoing WMS. Instructions on how to activate access to the Ongoing API can be found here.

Reversio's onboarding team ensures everything runs smoothly and offers hands-on support during setup. Reach out to Reversio directly to get started.

Integration workflow

From Reversio to Ongoing: RMA order details, including items returned, reason codes, and any customer-selected options (e.g., exchange or store credit).
From Ongoing to Reversio: Order data, item availability, and warehouse RMA statuses. This ensures real-time syncing and smooth handling of returns from both ends.

More detailed information about the return workflow in Ongoing WMS can be found here.